Aligned Showings: Updates to Feedback Survey, Broadcast Message & More! - METRO MLS Blog

Your feedback continues to shape Aligned Showings. Since February, we’ve introduced over 40 feature updates, making it the go-to showing service for 86% of listings and top brokers in our market. Here is a look at this month’s Aligned Showings updates:

Ability for listing agent to change showing status on past appointments

Listing agents can now update the status of a showing after it ends. This feature is particularly helpful when a showing agent cancels last minute and can’t update the system, or when an appointment is changed via text but not reflected in Aligned Showings in time. This keeps listing agent’s records accurate and the information on the listing activity report correct.

To change the status of a showing:

  1. Locate the showing in the Calendar.
  2. Select the showing, then select More Details.
  3. Select Edit on Appointment Status. The status of a past appointment can be changed to Approved, Cancelled or Declined.

No notifications will be triggered by these changes—it is just a housekeeping change.

Aligned Showings Appointment Status

Add an open text box to the default survey

A General Comments text field is now in the default feedback survey. This allows the showing team to easily send general comments while completing the feedback survey for a showing appointment, now making it easier to provide additional feedback.

Ability to omit showing agent(s)

When sending a broadcast message on a listing, users can now create a list of showing agents to omit on that broadcast. A new search box will let them find the showing agent(s) to omit by name.

Aligned Showings Broadcast Message Omit

New Back On Market listing notification

Aligned Showings will send an email notification to all past and future approved showing agents when a listing is back on market. A listing is determined to be back on the market when it goes from a status of either Active with Offer or Pending to Active. This buyer incentive notifies showing agents that a listing their client was interested in is available again.

New Price Reduced listing notification

Aligned Showings will send an email notification to all past and future approved showing agents when the price of a listing is reduced. A listing is determined to have a price reduction when it is active with a list price lower than the day before.

Add to calendar feature added to mobile

You can now add an appointment directly to your calendar on a mobile device. A great way to do business on the go!

Thank you for using Aligned Showings! We’re excited to bring you these new updates, all designed to make managing your showings more efficient and streamlined. Keep sharing your feedback—it’s how we continue to improve Aligned Showings to meet your needs. Stay tuned for more enhancements coming soon!