Aligned Showings - METRO MLS

Want to know more about Aligned Showings? You have come to the right place. You can find product details and FAQs below. 

WHAT IS ALIGNED SHOWINGS?

Aligned Showings is a modern, easy-to-use scheduling platform designed to meet the needs of the real estate industry, allowing agents to deliver exceptional service to their clients. With its intuitive interface, agents can quickly and easily manage showings and view important information at their fingertips.

Aligned Showings is more than a tool for scheduling showings. It is a showing service that puts communication first. The Message system is at the heart of Aligned Showings. All information about a showing is in one easy-to-find location, accessible from the web or mobile app.

WHY ALIGNED SHOWINGS?

Aligned Showings is designed by Metro MLS and our MLS Aligned partners to push the industry forward through quality and modern MLS-owned technology. We built our new showing and scheduling solution with agents and their clients in mind in hopes of helping them improve productivity and communication. The product also retains data control and allows us to provide transparency to our members.

Recent Product Updates in Aligned Showings

Here are the key updates in Aligned Showings this year as of Aug. 14, 2024.

  1. Buyers added to Aligned Showings
  2. Add showing on behalf of another agent
  3. Default feedback survey settings for new listings
  4. Ability for Listing Team to View Feedback in One Place
  5. Listing agent can make feedback viewable by seller/tenant
  6. Feedback Analysis
  7. Unlimited Broadcast Messages
  8. Protected Buyers
  9. New Location for View Feedback
  10. Seller tenant role with no commenting
  11. Daily showings email can now be disabled
  12. Ability to manually select an appointment time
  13. Price Point Analysis Report
  14. Manually entering an appointment time
  15. Broadcast message has an opt- out option
  16. Default time/date restrictions
  17. Increased total custom survey questions allowed from 8 to 10.
  18. Buyer’s email and phone number no longer required.
  19. Ability to reschedule appointments.
  20. New role to notify only on Approved or Cancelled appointments
  21. Listing Activity Report
  22. Max Feedback Requests
  23. Buyer name appears on the listing side
  24. Appointment type added to email notifications sent to Seller/Tenants
  25. Default Listing Setup
  26. Extended Durations for Non-Showing Appointments
  27. Listing agent override ability
  28. Option to display or hide showing agent name and brokerage
  29. Notes field added
  30. Listing photo displays at the top of the survey
  31. Listing agent can complete a feedback survey on behalf of the showing agent
  32. Coming Soon listings now have Time/Date restrictions automatically created until the Showing Date
  33. Add price range and bathrooms to price point analysis
  34. Notifications to seller/tenant when feedback received
  35. Archive buyers and sellers
  36. Ability to view/edit buyers and sellers when impersonating
  37. Notification sent when an already approved appointment is canceled
  38. New compliance disclaimer
  39. Ability for listing agent to change showing status on past appointment’s
  40. Add an open text box to the default survey
  41. Ability to omit showing agent(s) in a broadcast message
  42. Notification for a listing when it goes back on market
  43. Notification for a listing that has a price reduction
  44. Add to calendar feature added to mobile

Getting Started

Aligned Showings launches Tuesday, Dec. 5. Have Aligned Showings questions? Sign up for our Aligned Showings Training Classes!

Getting Started

Watch the “Getting Started” video below or log into Aligned Showings. You can access Aligned Showings directly via the button below or through Flexmls on a listing’s Detail tab or under the Products section in the Flexmls Menu. For additional questions, view our videos below or sign up for a training session.

Download the App

Aligned Showings Concierge Service

The Concierge Service is a premium benefit tailored to meet the unique needs of brokers and agents. With this subscription, you can access exclusive services 24 hours a day, 365 days a year, to simplify the showing process and save valuable time.

Clientime offers a brokerage subscription option and an agent subscription option.

Brokerage Subscription

Front Desk Solution for any size brokerage with Aligned Showings integration customized to your brokerage’s needs. Receive your own toll-free phone number. Purchased by the brokerage. View the brokerage brochure for details on services and subscription-pricing options.

Agent Subscription

Purchased by an individual agent for access to virtual showing receptionists to assist them with scheduling showings. View the agent brochure for details on services and subscription-pricing options.

FAQs

Why are we changing to Aligned Showings?

Aligned Showings, owned by Metro MLS and other MLSs, is a modern, intutative platform that allows Metro MLS to shape and improve the system to meet the needs of our local market.

Will ShowingTime still be available?

While ShowingTime will no longer be integrated into Flexmls and provided as a Metro MLS member benefit, our members are not prohibited from using that platform. If you would like to continue using the ShowingTime platform, please contact them directly for more information.

What will happen to my listings already scheduled with ShowingTime?

Listings set to ShowingTime on the date of the discontinuation of its integration in Flexmls on April 8, 2024, will be set to Non-MLS Showing Service in the Showing Service Field in Flexmls. You will not have access to ShowingTime or scheduled showings after April 8, 2024, unless you have a prior agreement set with ShowingTime.

Will I have access to ShowingTime after April 8?

Metro MLS members will not have access to ShowingTime after the integration is removed unless you have an agreement set with ShowingTime. You must access any information (reports, feedback, upcoming showings, etc.) before April 8.

How do I access Aligned Showings?

There are multiple ways to access Aligned Showings.

Will I need a separate username and password to access Aligned Showings?

No, you can log in to Aligned Showings using your Flexmls ID and password.

What are the top Aligned Showings features?

  • Message system: It’s at the heart of Aligned Showings. All information about a showing is in one easy-to-find location, accessible from the web or mobile app.
  • Calendar: View showing appointments and details.
  • Scheduler: Schedule showings and view listing availability.
  • Routes: Schedule multiple showings and stops to optimize your route to appointments.
  • Alerts: Notifications in Aligned Showings and via email and text message.
  • Listing Setup: Customize showing preferences per listing. 

Is Aligned Showings easy to use?

Yes, we designed Aligned Showings with agents in mind. Our goal is for the product to be intuitive and enable you to deliver exceptional service to your clients. With Aligned Showings’ intuitive interface, you can quickly and easily manage showings and view important information at your fingertips.

Is Aligned Showings integrated into Flexmls?

Yes, Aligned Showings is fully integrated into Flexmls. You can access Aligned Showings on a listing’s Detail page in Flexmls and under the Flexmls Menu.

What should I do for WIREX listings?

If you want to schedule a showing on a WIREX listing that does not offer Aligned Showings as its showing service, you need to contact the listing agent directly to schedule a showing.

Is there an Aligned Showings app?

Yes, you can download the app from the App Store or Google Play. The functionality and workflow is very similar to the desktop version, making it easy for anyone to use on the go.

There is currently not a client version of the Aligned Showings app.

Can I use multiple showing platforms for one listing?

No, a single property cannot allow showing appointments in both showing systems at the same time. As the listing agent, you must choose the preferred showing system in the listing details.

Does Aligned Showings have a concierge service?

Yes. The Concierge Service is a premium benefit tailored to meet the unique needs of brokers and agents. With this subscription, you can access exclusive services 24 hours a day, 365 days a year, to simplify the showing process and save valuable time. Clientime offers a brokerage subscription option and an agent subscription option. Learn more here.

Is there Aligned Showings training?

Yes, you can sign up for an Aligned Showings in-person or virtual class at metromls.com/classes. We also are offering Aligned Showings in-person and virtual trainings for brokerage offices to allow brokers, agents and assistants to see the product and learn its key features. Schedule an office visit by contacting Metro MLS at communications@metromls.com.

Who has access to Aligned Showings?

Aligned Showings is available to all Metro MLS members, including brokers, agents and assistants.

Want to Learn more? Schedule an information session!

Want us to show your agents and assistants Aligned Showings and its key features? Schedule an information session for your office with our Product and Training Amabassador Darnell Wiltz. Sessions take approximately one hour.